There’s a new grocery delivery service in Birmingham. I love it. It’s called Shipt.
When I lived in Chicago, I was a big fan of delivery services of all kinds. I’m not just talking take out Indian food. There were several services that did other things. For example, there was a service called Kozmo that would deliver as little or as much as you wanted. I could order a DVD, a magazine and a Diet Coke and they would deliver it to my door in sub-zero temperatures. I could drop the DVD off at work the next day in a special box (this was before the days of streaming). Kozmo didn’t last very long. I wasn’t sure how that business model would work. It didn’t.
More successful was Peapod, a grocery delivery service. I believe it started as a software program (library geeks… think Grateful Med), but eventually became web-based. That’s when I occasionally used it. I especially loved it when I had a really bad fall, twisted an ankle, and was on crutches for a few weeks. I lived on the third floor of a walk-up building. They charged a delivery fee and you usually had to order your delivery a day in advance.
Shipt is a relatively new service to Birmingham. Somehow, I received a promotion code to be an “early adopter” and the fee was half price. The service hadn’t started yet, but I took a leap of faith because I had visions of someone else carrying those 20 pound boxes of cat litter up my 17 steps. I’ve used the service and have been very pleased.
- Price is currently $99 a year or $14 a month. No delivery fee for orders over $35.
- I wouldn’t do the monthly.
- They don’t expect you to tip (although I usually try to with mixed success).
- They currently shop at Publix.
- You download the app to your device. It’s very easy to use.
- I’m not sure if they have every item in the store. Produce and meat are both available, but I didn’t see that wild Alaskan salmon when it was in season. I have stuck to other items so far. They do have the BOGO items if that’s your thing.
- You can schedule a delivery window that is an hour long. I usually do it a couple of hours in advance, but I think you can say ASAP and it is within an hour. You won’t have to wait a full day unless it’s after hours.
- If your personal shopper can’t find an item on your list, they text you with other options. I love this. They also text you when they’re on the way.
- Here’s their FAQ: http://support.shipt.com/knowledgebase/topics/87780-faqs
- They have a cute logo.
I really hope this succeeds, but I wonder if the business model is sustainable. I’m not sure I would have done it for $99 until the company had a proven track record, but so far so good. It has expanded to other cities.
For the record, I have no vested interest in the company. I just like cat litter delivered to my door.